Turnbox Privacy Policy
On this page
Turnbox is free and supported by ads. We do not collect personal information such as your name, email address or precise location. We use game data that is not linked to your identity to improve the game and to measure our ads. If you allow it, your advertising identifier is used for ads; if you don't, every part of the game stays open.
What we collect
- In-game interactions: level start and result (win, loss, quit), number of moves, time, use of Undo, the ghost preview and boosters, in-game coin movements, the daily puzzle and daily streak, screen visits, the chosen language, and the occasional “Did you enjoy this level?” answer.
- Purchases: which product was bought and its price. Apple processes payments; we never see card or payment details.
- Crash and performance reports.
- Coarse location: the country derived from your IP address.
- Device identifiers: app-specific identifiers (Firebase app instance ID, IDFV, Tenjin device ID). The advertising identifier (IDFA) is read only if you allow it.
Why we use it
- To improve the game: where players struggle and what they enjoy.
- To measure where the game is discovered, such as App Store search or an ad campaign.
- To show ads and measure ad revenue.
Service providers
- Google Firebase Analytics and Crashlytics: analytics and crash reports.
- Tenjin: install source and campaign measurement.
- Google AdMob: ads.
- Apple: purchases, Game Center and Apple Search Ads measurement.
These services process data under their own privacy policies. Some of them process data outside Türkiye, for example in the European Union or the United States.
Your choices
- On first launch iOS asks for tracking permission (App Tracking Transparency). If you say no, the IDFA is not read and ads are not personalised; measurement then uses only Apple’s privacy-preserving methods (SKAdNetwork and AdAttributionKit), in aggregate.
- In the European Economic Area, the United Kingdom and Switzerland, Google’s consent form is shown. You can change your choice at any time in Settings → Privacy options.
Purchases
Payments are processed by Apple. Which product you own (for example “No Ads”) is stored on your device; the purchase event and its price are reported to Tenjin for measurement. You can restore purchases in Settings → Restore purchases.
Game Center and notifications
If you are signed in to Game Center, your achievements and total star score are sent to Apple’s Game Center service. If you allow notifications, reminders are scheduled on your device and never go through a server.
Children
The game is rated 4+ but is not directed at children. We do not knowingly collect personal information from children.
Retention and deletion
- Deleting the game from your device deletes all records on the device.
- Analytics data is kept at Google for up to 14 months.
- To ask for deletion of your data, write to us. We answer within 30 days.
Your rights
Depending on where you live (for example under the GDPR or Türkiye’s KVKK), you can ask to access, correct or delete data about you, object to its use, or withdraw consent. You can also complain to your data protection authority. Because we do not link game data to your identity, we may ask for your device’s identifiers to find it.
Changes
If this policy changes, we update this page and the date at the top. Important changes are also announced in the game.
Published by: Umut Öztürk, individual developer, Türkiye, trading as Nozomi Games.